Author name: Rachel Stone

What benefits do you gain from choosing the leadership habit of consistency?

You may have experienced a moody unpredictable person in your life.  How did it make you feel? What if you had to work with them? The fact is that humans like consistency.  Our brains like to know how to respond and like familiarity. This is why it is a crucial part of branding.  If you

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Why, exactly, is trust the most important factor in your organisation?

Image credit to wolfgang_hasselmann The elephant in the room……  When things go wrong in any organisation, it is usually possible to trace back the threads of the breakdown to two things. Firstly, it will most certainly have been due to ineffective communication. Secondly, it will have been due to a problem in a working relationship.  Communication and relationships

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Difference between leadership and management

What is the Difference Between Leadership and Management?

It is a question which I get asked a great deal, especially during training and coaching sessions.  In essence, the difference is about your energy.  A leader leads people. A manager manages things.  A leader has followers.  This means they inspire people to move in the direction in which they are travelling.  They lift up people by

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